Terms of Service
Welcome to The Car Company Automotive. By accessing or using our services, you agree to be bound by the following terms:
Service Scope: The Car Company Automotive provides vehicle maintenance, repair, diagnostics, and inspection services. All services are carried out by qualified mechanics, and we strive to meet the highest standards of workmanship.
Estimates and Approvals: Initial quotes are based on the information available at the time of assessment and are subject to change if additional issues are discovered during the repair process. We will seek your approval before commencing any additional work not covered by the original estimate.
Payment: Payment is due in full upon the completion of the service. We accept cash, EFTPOS, and major credit cards. Unpaid balances may incur additional fees, including storage or administrative costs.
Parts and Warranty: Parts used during repairs may carry warranties from their manufacturers. The Car Company Automotive provides a limited warranty on labour and parts installed during service, subject to the manufacturer's conditions. Warranty claims may not cover all costs, and conditions such as misuse or failure to follow recommended maintenance may void warranties.
Liability: The Car Company Automotive is not liable for any delays caused by factors beyond our control, including but not limited to parts availability, supplier delays, or unforeseen mechanical complications.
Customer Obligations: It is your responsibility to provide accurate and up-to-date contact information and ensure your vehicle is ready for service at the scheduled time. You must also ensure that your vehicle has proper registration and insurance coverage during the period of service.
Changes to Service: We reserve the right to update or modify our services and these terms at any time. Any changes will be communicated to customers as needed and will be effective immediately upon posting on our website or notification.
Dispute Resolution: If you have any concerns about our services, please contact us promptly. We aim to resolve disputes fairly and amicably.
By choosing The Car Company Automotive, you agree to these terms of service. For further details or inquiries, please contact us directly.